Define what must be recovered
A backup plan starts with critical data, acceptable data loss and the time available to recover. File shares, databases, mail archives and virtual machines may need different methods. We identify data owners and dependencies before selecting a backup destination.
Separate copies and access
Copies should not all depend on the same device or administrative account. Local, off-site and appropriately protected copies can be combined according to risk and budget. RAID and file synchronization serve useful purposes but do not replace a complete backup strategy.
Verify the recovery process
A successful backup job does not prove that the business can recover. Selected files and application data should be restored in a controlled environment. The test should confirm readability, permissions and application use, with the outcome recorded.
Maintenance and assistance
Capacity, retention and failed jobs need regular review. We work with environments using solutions such as Veeam, Acronis and NAS storage according to their requirements. For an incident, describe the affected systems and existing copies before making changes that could overwrite recoverable data. Recovery cannot be guaranteed.
Frequently asked questions
Can we request one-off support?
Yes. A fault, installation or migration can be scoped as a one-off task. The work and applicable charges are agreed before implementation.
Do you provide on-site support in Istanbul?
Yes. Visits are scheduled according to location, the work required and availability. Suitable tasks can be handled remotely with your approval.
Do you offer maintenance agreements?
Yes. Devices covered, visit frequency, support hours and responsibilities are defined for your business. Hardware and licences are considered separately where applicable.
Need help putting this into practice?
Describe your current setup and the issue. We will clarify the appropriate next step and scope of support.
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