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Request and usage information

How support messages are prepared and how basic aggregate usage is measured.

Preparing a support request

Your name, phone, optional company details and requirement are assembled into a message in your browser. Preparing the text does not send its contents to our server. Do not include passwords, verification codes or confidential documents.

Sending the message

You review the text and choose email or WhatsApp. You send it yourself in the application that opens. Opening the preview or clicking a contact link does not prove delivery. The selected application's own terms apply.

Aggregate usage

When enabled on our hosting, daily aggregate counters record page views and phone, WhatsApp or email link clicks. Form contents and contact details are not included in these counters. They are not unique-visitor or confirmed-customer counts. No third-party analytics service is used for these counters.

Technical information

Preparing a request does not create a form-session cookie or a server-side IP-based submission record. The hosting provider may maintain standard access logs. When your browser's Do Not Track setting is enabled, the site does not send usage-counter requests.

Questions

For questions about information you share, contact info@formatbilgisayar.com.