Start with the printer
Check power, the printer display, paper and visible error messages. Confirm that the computer is using the intended printer, especially when several similarly named queues exist. For a network printer, compare printing from another authorised computer.
Review connection and queue
Check the USB or network connection and whether the device address has changed. Review paused or stuck jobs before repeatedly sending the same document. Cancel only jobs you are authorised to manage. Use the manufacturer's supported driver for the relevant operating system.
Avoid disrupting shared printing
Restarting a print service or changing a shared queue can affect other staff. Schedule these actions with the IT contact. After a fix, print a test page and a typical business document to check the actual workflow.
Sources and further reading
Options vary by product version, subscription and organisation policy. Refer to the vendor documentation before making changes.
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